Operations Support Center Office Coordinator

St. Louis

Job Description

Role description:

As the OSC Office Coordinator at our equipment yard, you will play a vital role in supporting the daily operations and administrative functions of the department. You will assist in managing office activities, coordinating logistics, facilitating fleet operations, and providing essential administrative support to ensure smooth and efficient yard operations.

Key Responsibilities:

  • Administrative Support: Perform general office duties such as fielding phone calls, responding to emails, and handling correspondence.
  • Customer Service: Serve as a primary point of contact for customers and vendors, providing information and assistance with inquiries related to tool & equipment rentals, deliveries, returns, and fleet vehicles.
  • Billing and Invoicing: Prepare rental agreements, invoices, and purchase orders accurately and in a timely manner.
  • Inventory Management: Assist in maintaining inventory records, including tracking equipment availability, transfers, and returns.
  • Fleet Coordination: Assist in the coordination of the fleet by keeping accurate records of drivers & vehicles and ordering & distributing license plates, tags, maintenance & insurance cards, and gas cards.
  • Documentation and Reporting: Maintain accurate records and generate reports as needed for yard operations and administrative tasks.
  • Process Improvement: Analyzing existing processes, identifying inefficiencies, and implementing strategies to enhance operational effectiveness. Work closely with various departments to develop & optimize workflows, improve productivity, and drive continuous improvement initiatives.

Qualifications & Experience:

  • Proven experience as an office administrator, administrative assistant, or similar role, preferably within the construction or equipment rental industry.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Excellent communication skills, both verbal and written, with a customer service-oriented approach.
  • Proficiency in computer applications such as MS Office (Word, Excel, Outlook) and experience with an ERP program is a plus. We currently use CMiC, Vena, BIM360, and Hammertech.
  • Knowledge of basic accounting principles and experience with billing and invoicing procedures.

 AAP/EEO Statement

PARIC is an Equal Opportunity Employer/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected Veteran status.

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